The following Design Quote Build LLC Terms and Conditions Agreement (together with an applicable Order Form issued hereunder, collectively, the “Agreement”), effective on the date use of the Solution (as defined below) first commences (“Effective Date”), is between you and Design Quote Build LLC, its affiliates, and its subsidiaries (collectively, “Design Quote Build”). This is a legal agreement between you and Design Quote Build and incorporates Design Quote Build’s Privacy Policy, Cookie Policy, and Website Services Agreement. By using any part of the Solution, continuing to use any part of the Solution, submitting any information through the Solution, or downloading or using the Application (as defined below), and in consideration for Design Quote Build providing the Solution to you, YOU ARE STATING THAT YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS SET FORTH IN THIS AGREEMENT GOVERNING THE USE OF THE SOLUTION. Use of the Solution is offered to you conditioned on acceptance, without modification, of the terms, conditions, and notices, including the class action waiver, contained herein.
If you are entering into this Agreement on behalf of your organization, that organization is deemed to be the Customer and you represent that you have the power and authority to bind that organization to this Agreement.
1.1 “Affiliate”means any entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity. “Control,” for purposes of this definition, means either: (a) ownership or control of more than 50% of the voting interests of the subject entity; or (b) the power to direct or cause the direction of the management and policies of an entity, whether through ownership, by contract, or otherwise.
1.2 “Application” means the application(s) made available by Design Quote Build LLC, from time to time, in order to access the Solution from a mobile device.
1.3 “Authorized User” means an individual who is authorized by Customer to use the Solution under Customer’s account. Authorized Users may include, without limitation, Customer’s or its Affiliate’s employees, consultants, contractors, and agents.
1.4 “Customer” means the customer named in the relevant Order Form, or the account holder for Design Quote Build LLC.
1.5 “Customer Data” means all information submitted by or on behalf of a Customer (including by its Authorized Users) through the Solution, including, but not limited to, Customer name and contact details, purchase data, all associated job information, invoices, purchase history, quotes, Registered Client Data, and other similar content.
1.6 “Intellectual Property Rights” means unpatented inventions, patent applications, patents, design rights, copyrights, trademarks, service marks, trade names, domain name rights, mask work rights, know-how and other trade secret rights, and all other intellectual property rights, derivatives thereof, and forms of protection of a similar nature anywhere in the world.
1.7 “Improvements” means new versions, features, functionality, enhancements, upgrades, error corrections, and bug fixes to the Solution made generally available to its customers by Design Quote Build LLC, from time-to-time, at no additional charge.
1.8 “Order Form” means an ordering document or an online order provided by email or through the Solution interface specifying the parts of the Solution to be provided by Design Quote Build LLC to Customer under this Agreement.
1.9 “Registered Client” means an individual who has been invited to use the client-facing features of the Service in a limited capacity as a client or subcontractor of a Customer.
1.10 “Registered Client Data” means information submitted by a Registered Client through the Service, including all associated job information, messages, purchase history, names, address, contact information and other similar content.
1.11 “Service” means Design Quote Build LLC's software as a service platform, including any Improvements and Applications made available to Customer with respect to the software as a service platform.
1.12 “Solution” means all of the services and programs through Design Quote Build LLC's software as a service platforms under this Agreement.
1.13 “Subscription” means the access to the Service purchased by Customer as set forth in an applicable Order Form.
1.14 “Subscription Term” means the period identified in the Order Form during which Customer’s Authorized Users and Registered Clients are permitted to use or access the Service pursuant to the terms set forth in this Agreement.
1.15 “Support Services” means the customer success services provided by Design Quote Build LLC.
1.16 “Time-Clock User” means an Authorized User of a Customer on the user based pricing package with access and functionality in the Service that is limited to the time clock feature.
2.1 Provision of the Solution. During the applicable Subscription Term, Design Quote Build LLC shall make the Service or Solution purchased under an applicable Order Form available to Customer, its Authorized Users, and Registered Clients pursuant to the terms of this Agreement. The Solution will include the features and functionality applicable to the version of the Service ordered by Customer. Design Quote Build LLC may update the content, functionality, and user interface of the Solution from time to time in its sole discretion.
2.2 Access Rights. Design Quote Build LLC hereby grants Customer a non-exclusive, non-sublicensable, non-transferable (except as specifically permitted in this Agreement), revocable right to access and use the Solution, pursuant to the terms of this Agreement, during the applicable Subscription Term.
2.3 Usage Rights. Customer agrees to access and use the Solution only for its own internal business purposes in accordance with this Agreement and any program rules or other documentation made available to Customer. Customer shall not (a) make the Solution available to, or use the Solution for the benefit of, anyone other than Customer and its Affiliates; (b) rent, sublicense, re-sell, assign, transfer, distribute, time share, or similarly exploit the Solution; (c) reverse engineer, disassemble, decompile, create derivative works from, copy, modify, adapt, hack the Solution, or otherwise attempt to gain unauthorized access to the Solution or their related systems or networks; (d) publicly display or distribute the Solution, including, but not limited to, distribution of screenshots, screen captures, or videos of the Solution; (e) access the Solution or Design Quote Build LLC's' Confidential Information to build a competitive product or service; (f) alter, hide or remove, or permit any third party to alter, hide or remove, any proprietary trademark or copyright markings incorporated in, marked on, or affixed to the Solution; (g) allow Authorized User Subscriptions to be shared or used by more than one individual Authorized User (except that Authorized User Subscriptions may be reassigned to new Authorized Users replacing individuals who no longer use the Solution for any purpose, whether by termination of employment or other change in job status or function); (h) purchase any services through the Solution that are prohibited in Customer’s jurisdiction; (i) use any software, devices, scripts, crawlers, robots, or other automated processes to copy, scrape, or systematically acquire any content contained within the Solution without the express written consent of Design Quote Build LLC, or (j) access or use the Solution: (1) to send or store infringing, obscene, threatening, or otherwise unlawful material, including material violative of third-party privacy rights; (2) in violation of applicable laws; (3) to send or store material knowingly or intentionally containing software viruses, worms, Trojan horses or other harmful computer code, files, or scripts; or (4) in a manner that interferes with or disrupts the integrity or performance of the Solution (or the data contained therein).
2.4 Login Credentials; Responsibility for Use As part of setting up its account for access to the Solution, Customer will be required to register and create one or more usernames and passwords for its Authorized Users (its “Login Credentials”). Customer is responsible for safeguarding its Login Credentials and limiting access to its Login Credentials to Customer’s Authorized Users. Customer will ensure that such Authorized Users with access to Login Credentials are aware of and comply with the applicable terms of this Agreement when using the Solution. Customer will be solely responsible for any activity initiated or taken through or with respect to the Solution by its Authorized Users or otherwise using Customer’s Login Credentials.
2.5 Administration of Customer’s Account. Customer may specify an Authorized User to be the billing owner and one or more Authorized Users to be administrators (each an “Administrator”) to manage its account, and Design Quote Build LLC is entitled to rely on communications from an Administrator when servicing Customer’s account. Customer’s Administrator(s) may have the ability to access, monitor, use, and/or export Customer Data or Registered Client Data. In the event that Customer is unable to log into Design Quote Build LLC as an Administrator (for example, Customer has lost the Administrator password), then Customer authorizes Design Quote Build LLC to request the following information, and other information if needed, in order to restore Administrator access: (i) a copy of Customer’s business license, and (ii) a copy of the State issued driver’s license of the individual named on Customer’s business license. Design Quote Build LLC shall be entitled to rely upon the authenticity of any such documents delivered to it pursuant to this paragraph. Customer is responsible for use of the Solution by its Authorized Users and Registered Clients and for their compliance with this Agreement.
2.6 Compliance. Customer will comply with all laws applicable to it in connection with this Agreement and the use of the Solution by Customer.
2.7 Suspension. Design Quote Build LLC may suspend Customer’s or any Authorized User’s access to the Solution if the Customer or Authorized User (a) violates this Agreement; or (b) uses the Solution in a manner that Design Quote Build LLC reasonably believes may cause a security risk, a disruption to others’ use of the Solution, or liability for Design Quote Build LLC; or (c) uses the Solution for suspected fraudulent or illegal activities. Design Quote Build LLC may suspend Customer’s access to the Solution if any vendor of Design Quote Build LLC has suspended or terminated Design Quote Build LLC's access to or use of any third-party services or products required to enable Design Quote Build LLC to provide the Solution, as applicable. Design Quote Build LLC will have no liability for any damage, liability, loss (including loss of data or profits) or any other consequence that Customer may incur as a result of a suspension.
3.1 By Customer. Customer warrants that (a) this Agreement is legally binding upon it and enforceable in accordance with its terms; (b) it has obtained all legally and contractually required consents and permissions for (i) the transfer, submission and processing of any and all data submitted by or on behalf of Customer through the Solution including, but not limited to Customer Data and Registered Client Data, and (ii) the use by Design Quote Build LLC of any Customer Data (including Registered Client Data) in accordance with this Agreement and the Privacy Policy; and (c) the transfer and processing of Customer Data (including Registered Client Data) pursuant to this Agreement complies with all applicable laws.
3.2 By Design Quote Build LLC. Design Quote Build LLC warrants that (a) this Agreement is legally binding upon it and enforceable in accordance with its terms; and (b) its performance hereunder will not conflict with any other agreements with third parties.
3.3 Disclaimer. EXCEPT AS EXPRESSLY PROVIDED FOR IN THIS SECTION, TO THE FULLEST EXTENT PERMITTED BY LAW, THE APPLICATION, THE SOLUTION, AND ALL RELATED COMPONENTS AND INFORMATION ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, AND DESIGN QUOTE BUILD LLC AND ITS AFFILIATES EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE AND NON-INFRINGEMENT NOR ARE THERE ANY WARRANTIES CREATED BY COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE AND DESIGN QUOTE BUILD LLC DOES NOT WARRANT THAT THE SOLUTION OR THE APPLICATION WILL MEET CUSTOMER’S NEEDS. CUSTOMER ACKNOWLEDGES THAT DESIGN QUOTE BUILD LLC DOES NOT WARRANT THAT THE APPLICATION OR THE SOLUTION WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. DESIGN QUOTE BUILD LLC IS NOT RESPONSIBLE FOR AND DISCLAIMS ALL LIABILITY RELATED TO DELAYS, DELIVERY FAILURES, INTERCEPTION, ALTERATION, OR OTHER DAMAGE RESULTING FROM MATTERS OUTSIDE OF ITS CONTROL, INCLUDING PROBLEMS INHERENT IN THE USE OF THE INTERNET, MOBILE, AND PERSONAL COMPUTING DEVICES, TRANSMISSION OF ELECTRONIC COMMUNICATIONS OVER THE INTERNET OR OTHER NETWORKS, AND THIRD-PARTY HOSTING SERVICE PROVIDERS. THE FOREGOING EXCLUSIONS AND DISCLAIMERS ARE AN ESSENTIAL PART OF THIS AGREEMENT AND FORMED THE BASIS FOR DETERMINING THE PRICE CHARGED FOR THE SERVICE AND THE FEES CHARGED FOR THE SOLUTION. SOME STATES DO NOT ALLOW EXCLUSION OF AN IMPLIED WARRANTY, SO THIS DISCLAIMER MAY NOT APPLY IN ALL CIRCUMSTANCES. Design Quote Build LLC does not warrant that an Application or the Solution will be compatible with all devices. If an Application or the Solution is accessed through a mobile device, the relevant wireless service carrier may charge applicable data rates and related fees. Customer acknowledges that the Solution may be unavailable from time to time during planned or emergency downtime.
3.4 Device and Wireless Carrier Disclaimers. While Design Quote Build LLC attempts to provide the Solution and Application features to all users, use of an Application and the Solution may be limited for some or all users due to conditions outside of Design Quote Build LLC’s control. As a result, not all advertised features may be available at all times. Some of these conditions include, but are not limited to, the following: an individual’s mobile device or their wireless carrier may limit the features available. Data or messaging plans may limit certain use of the Service. An individual’s wireless voice and/or data signal may make access to the Application or Solution of its features intermittent or unavailable. The Application and its features may not be available in some geographic locations. Design Quote Build LLC is not liable, and expressly disclaims any representations or warranties, regarding access to any Application or its Services or features through a particular wireless carrier, network, or plan, on a particular device, or in a particular location. Design Quote Build LLC does not guarantee that the Solution will always be accessible or available. Customer and its Authorized Users and Registered Clients are each solely responsible for any and all costs each party incurs to access an Application through their own mobile device.
4.1 Subscription Fees. Customer’s Subscription Fees are set forth in the applicable Order Form delivered to Customer by Design Quote Build LLC. All Subscription Fees are subject to change upon notice. Customer shall pay all fees when due and is responsible for providing complete and accurate billing information to Design Quote Build LLC. Payment obligations are non-cancelable and fees paid are non-refundable unless otherwise expressly provided for herein. The number of Authorized Users, or Time-Clock Users for those Customers on the user based pricing package, purchased under a Subscription cannot be decreased during the applicable Subscription Term. Design Quote Build reserves the right to suspend Customer’s account, in addition to all of its other available rights and remedies, in the event that Customer’s account becomes overdue. Suspension shall not relieve Customer’s obligation to pay all amounts due. If Customer believes any charged Subscription Fees are unauthorized, Customer must notify us of the unauthorized charge within sixty (60) days of the date of the Order Form containing that charge. If Customer does not notify us within sixty (60) days of the date of the Order Form containing that charge, the charged Subscription Fees will be considered entirely correct and Customer may not hold us responsible.
4.2 AUTO-RENEWAL. CUSTOMER AGREES THAT ITS SUBSCRIPTION WILL AUTOMATICALLY RENEW FOR THE SAME SUBSCRIPTION TERM AFTER THE INITIAL SUBSCRIPTION TERM ENDS (THE “RENEWAL DATE”) AT THE THEN-CURRENT SUBSCRIPTION FEE. IF CUSTOMER HAS AN ANNUAL SUBSCRIPTION TERM, DESIGN QUOTE BUILD LLC WILL ENDEAVOR TO NOTIFY CUSTOMER BY EMAIL AT LEAST THIRTY (30) DAYS PRIOR TO THE EXPIRATION OF THE SUBSCRIPTION TERM TO INQUIRE WHETHER CUSTOMER WOULD LIKE TO RENEW FOR AN ANNUAL OR MONTHLY SUBSCRIPTION TERM. CUSTOMER AUTHORIZES DESIGN QUOTE BUILD LLC TO AUTOMATICALLY CHARGE CUSTOMER FOR THE APPLICABLE FEES ON OR AFTER THE RENEWAL DATE UNLESS THE SUBSCRIPTION HAS BEEN TERMINATED OR CANCELLED IN ACCORDANCE WITH THIS AGREEMENT. IF CUSTOMER WISHES TO REDUCE THE NUMBER OF AUTHORIZED USERS, OR TIME-CLOCK USERS FOR THOSE CUSTOMERS ON THE USER BASED PRICING PACKAGE, IN ITS SUBSCRIPTION, IT MUST DO SO PRIOR TO THE RENEWAL DATE. CUSTOMER MUST CANCEL ITS SUBSCRIPTION PRIOR TO THE RENEWAL DATE IN ORDER TO AVOID BEING CHARGED THE APPLICABLE SUBSCRIPTION FEE FOR THE RELEVANT SUBSCRIPTION TERM ON THE RENEWAL DATE. IF CUSTOMER WOULD LIKE TO CANCEL ITS SUBSCRIPTION, PLEASE SEE THE CANCELLATION PROCESS HEREIN.
4.3 CANCELLATION. CUSTOMER MUST CANCEL ITS SUBSCRIPTION PRIOR TO THE RENEWAL DATE IN ORDER TO AVOID BEING CHARGED THE APPLICABLE SUBSCRIPTION FEE FOR THE RELEVANT SUBSCRIPTION TERM ON THE RENEWAL DATE. IF CUSTOMER ATTEMPTS TO CANCEL ITS SUBSCRIPTION DURING THE SUBSCRIPTION TERM, CUSTOMER WILL NOT BE ISSUED A REFUND FOR THE MOST RECENT SUBSCRIPTION FEE OR ANY PREVIOUSLY CHARGED FEES AND THE SUBSCRIPTION WILL TERMINATE ON THE NEXT APPLICABLE RENEWAL DATE. TO INITIATE A CANCELLATION, CUSTOMER OR AN ADMINISTRATOR ON CUSTOMER’S ACCOUNT NEEDS TO PROVIDE WRITTEN NOTIFICATION BY EMAILING CUSTOMER’S CUSTOMER SUCCESS REPRESENTATIVE OR SUPPORT@DESIGNQUOTEBUILD.COM. REQUESTS FROM ANYONE OTHER THAN THE CUSTOMER OR ADMINISTRATOR WILL NOT BE RECOGNIZED. A CANCELLATION IS NOT EFFECTIVE UNTIL THE CANCELLATION IS CONFIRMED WITH A DESIGN QUOTE BUILD LLC REPRESENTATIVE VIA EMAIL.
4.4 Calculation. Subscription fees are based on annual or monthly periods (or pro rata portions thereof, calculated on a daily basis) that begin on the Subscription start date and each annual or monthly anniversary thereafter. Where applicable, Customer shall purchase a Subscription to the Service for each Authorized User and Time-Clock User for those Customers on the user based pricing package and the initial number of Authorized Users and Time-Clock Users for those Customers on the user based pricing package, as reflected in the applicable Order Form. Where applicable, Customer may add Authorized Users and Time-Clock Users for those Customers on the user based pricing package to its Subscription at any time on written notice to Design Quote Build LLC (email notice is acceptable). If Customer has an annual Subscription Term, the fees for additional Authorized Users and Time-Clock Users for those Customers on the user based pricing package will be calculated at the then-current fee multiplied by the months remaining in the Customer’s Subscription Term. Design Quote Build LLC reserves the right to calculate the total number of Authorized Users and Time-Clock Users for those Customers on the user based pricing package periodically and, if the number of Authorized Users, or Time-Clock Users for those Customers on the user based pricing package exceeds Customer’s current Subscription, then Design Quote Build reserves the right to invoice Customer for the applicable number of users for the remaining period in Customer’s Subscription Term so that all Authorized User Subscription Terms coincide and are co-terminus. Design Quote Build LLC reserves the right to revise fee rates and/or the billable amount structure for the Service at any time. Design Quote Build LLC may charge Customer the then-current pricing for the applicable Subscription if the number of Authorized Users or Time-Clock Users for Customers on the user based pricing package is modified, if Customer changes its Subscription plan, and/or on the next Renewal Date.
4.5 Money Back Guarantee. Customer may be eligible for a money back guarantee as described in the applicable Order Form. Beginning on the Effective Date, Customer will be charged all applicable Subscription Fees during the applicable money back guarantee period using the Customer’s available payment methods on file. To receive a refund of such Subscription Fees charged during the money back guarantee period, Customer must cancel the Subscription (pursuant to Section 4.3 above) prior to the expiration of the money back guarantee period.
4.6 Taxes. Any fees charged to Customer are exclusive of taxes. Except for those taxes based on Design Quote Build LLC's net income, Customer shall be responsible for all applicable taxes in connection with this Agreement including, but not limited to, sales, use, excise, value-added, goods and services, consumption, and other similar taxes or duties. Should any payment for the Service or the Solution be subject to withholding tax by any government, Customer shall reimburse Design Quote Build for such withholding tax.
4.7 Future Features and Functionality. Customer acknowledges and agrees that any purchases under this Agreement are not contingent upon the delivery of any future feature or functionality or dependent upon any oral or written public or private comments made by Design Quote Build LLC regarding future features or functionality. Design Quote Build LLC may release Improvements and other features and functionality in its discretion.
This Agreement commences on the Effective Date and shall remain in effect until all Subscriptions to the Service used by you and granted in accordance with this Agreement, have expired or been terminated. Either party may terminate this Agreement if the other party: (a) is in material breach of this Agreement and fails to cure such breach within twenty (20) days following receipt of written notice from the non-breaching party, except that termination will take effect upon notice in the event of a breach of Section 2.3 (Usage Rights); or (b) ceases its business operations or becomes subject to insolvency proceedings and the proceedings are not dismissed within sixty (60) days. Additionally, Design Quote Build LLC may terminate this Agreement immediately upon notice to Customer at any time and for any reason or no reason. Upon expiration or termination of this Agreement for any reason, all Subscriptions and any other rights granted to Customer under this Agreement shall immediately terminate, and Design Quote Build LLC may immediately deactivate Customer’s account(s) associated with the Agreement. In no event will any termination relieve Customer of the obligation to pay any fees accrued or payable to Design Quote Build LLC. The following sections shall survive expiration or termination of this Agreement: Section 1 (Definitions), Section 2.3 (Usage Rights), Section 3 (Warranties), Section 4.1 (Subscription Fees), Section 4.6 (Taxes), Section 5 (Term and Termination), Section 6 (Confidentiality), Section 7 (Intellectual Property Rights), Section 12 (Indemnification), Section 13 (Liability), Section 14 (Export Compliance), Section 15 (Use Outside the United States of America), Section 16 (Data Use), and Section 18 (Miscellaneous).
6.1 Definition of Confidential Information. During the course of performance under this Agreement, each party may make available to the other party information that is not generally known to the public and at the time of disclosure is either identified as, or should reasonably be understood by the receiving party to be, proprietary or confidential (the “Confidential Information”). Confidential Information specifically includes, but is not limited to, information exchanged through the Service and Solution and any Order Form(s) entered into by the parties, Customer Data, Registered Client Data, results, business plans, project plans, schedules, forecasts, billing, financial information, business processes, methods and models, and technical documentation. Confidential Information does not include information that (a) is or becomes publicly available without breach of this Agreement by the receiving party; (b) was known to the receiving party prior to its disclosure by the disclosing party; (c) is or was independently developed by the receiving party without the use of any Confidential Information of the disclosing party; or (d) is or was lawfully received by the receiving party from a third party under no obligation of confidentiality.
6.2 Protection of Confidential Information. Except as otherwise expressly permitted under this Agreement or the Privacy Policy, with the express prior written consent of the disclosing party, or as required by law, the receiving party will not use, disclose, transmit, or otherwise disseminate to a third party any Confidential Information of the disclosing party. The receiving party will use the same care and discretion with respect to the Confidential Information received from the disclosing party as it uses with its own similar information, but in no event less than a reasonable degree of care. The receiving party may disclose the disclosing party’s Confidential Information to its employees, Affiliates, consultants, subcontractors, agents, or advisors (“Representatives”) who have a strict need to access the Confidential Information for the purpose of performing under this Agreement and only to those who are obligated to maintain the confidentiality of such Confidential Information upon terms at least as protective as those contained in this Agreement. Each party may use the other party’s Confidential Information as necessary to perform its obligations under this Agreement. Either party may disclose the terms of this Agreement to potential parties to a bona fide fundraising, acquisition, or similar transaction solely for purposes of the proposed transaction, provided that any such potential party is subject to written non-disclosure obligations and limitations on use no less protective than those set forth herein. Nothing in this Section shall prohibit Design Quote Build LLC from using Customer Data and Registered Client Data in accordance with the terms of this Agreement and the Privacy Policy.
6.3 Equitable Relief. he receiving party acknowledges that the remedy at law for breach of this Section 6 may be inadequate and that, in addition to any other remedy the disclosing party may have, it shall be entitled to seek equitable relief, including, without limitation, an injunction or injunctions (without the requirement of posting a bond, other security or any similar requirement or proving any actual damages), to prevent breaches or threatened breaches of this Section 6 by the receiving party or any of its Representatives and to enforce the terms and provisions of this Section 6 in addition to any other remedy to which the disclosing party is entitled at law or in equity.
6.4 Compelled Disclosure. The receiving party may access and disclose Confidential Information of the disclosing party if legally required to do so in connection with any legal or regulatory proceeding; provided, however, that in such event the receiving party will, if lawfully permitted to do so, notify the disclosing party within a reasonable time prior to such access or disclosure so as to allow the disclosing party an opportunity to seek appropriate protective measures. If the receiving party is compelled by law to access or disclose the disclosing party’s Confidential Information as part of a civil proceeding to which the disclosing party is a party, the disclosing party will reimburse the receiving party for the reasonable costs of compiling and providing secure access to such Confidential Information. Receiving party will furnish only that portion of the Confidential Information that is legally required to be disclosed, and any Confidential Information so disclosed shall maintain its confidentiality protection for all purposes other than such legally compelled disclosure.
6.5 Sensitive/Personal Information. Customer agrees that it shall not use the Solution to send or store personal information that is subject to special regulatory or contractual handling requirements (e.g., Payment Card Industry Data Security Standards, the Gramm-Leach-Bliley Act, the Health Insurance Portability and Accountability Act, and any similar data protection laws) including without limitation: credit card information, credit card numbers and magnetic stripe information, social security numbers, driver’s license numbers, passport numbers, government issued identification numbers, health-related information, biometric data, financial account information, personally identifiable information collected from children under the age of 13 or from online services directed toward children, and real time geo-location data which can identify an individual, or information deemed “sensitive” under applicable law (such as racial or ethnic origin, political opinions, or religious or philosophical beliefs).
7.1 By Customer. As between Customer and Design Quote Build LLC, Customer retains all right, title, and interest in its Intellectual Property Rights, including all copyrights, trademarks, patents, trade secrets, and any other proprietary rights, in the Customer Marks. Customer hereby grants Design Quote Build LLC a non-exclusive, royalty-free license for the Subscription Term to (i) use, copy, modify, adapt, perform and display the Customer Content as necessary for the purposes that such Customer Content was provided in connection with the Solution, and (ii) use and display Customer Marks as part of the Solution, subject to any branding guidelines provided by Customer to Design Quote Build LLC. “Customer Content” means any information, materials or content provided by or for Customer for use on or through the Solution. “Customer Marks” means Customer’s name, logos, trademarks, and service marks provided by Customer for use on or in connection with the Solution.
7.2 By Design Quote Build LLC. Design Quote Build LLC owns and will continue to own all right, title, and interest in and to its Intellectual Property Rights and in and to its Confidential Information, the Service, the Solution, and any related documentation, including any Improvements, enhancements, customizations, or modifications thereto. Except for the rights expressly granted in this Agreement, all rights, title and interest in and to the Service, the Solution, and any related Intellectual Property Rights are hereby reserved by Design Quote Build LLC, its affiliates and its licensors. Customer may not use the logos, trademarks, service marks or similar Intellectual Property Rights of Design Quote Build LLC for marketing or other purposes without Design Quote Build LLC’s prior written consent.
7.3 Suggestions. Design Quote Build LLC welcomes feedback from Customers about the Solution. If Customer (including any Authorized User or Registered Client) provides Design Quote Build LLC with any ideas, suggestions, documents, proposals or feedback regarding the Solution (“Feedback”), Customer agrees as follows: (i) Customer grants Design Quote Build LLC an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, disclose, prepare derivative works, publish, reproduce, sublicense, or otherwise distribute and exploit the Feedback without restriction or any obligation to Customer, any Authorized User, or any Registered Client provided that Design Quote Build LLC shall not identify Customer, any Authorized User, or any Registered Client as the source of such Feedback, and (ii) the Feedback does not contain any confidential information of third parties, and (iii) Design Quote Build LLC is under no obligation of confidentiality, express or implied, with respect to the Feedback.
8.1 By Customer. Customer shall indemnify, hold harmless and defend Design Quote Build LLC, its Affiliates, and their employees, officers, and directors (together, the “Design Quote Build LLC Indemnified Parties”) from and against any third party claims, actions, proceedings, suits and demands brought against Design Quote Build LLC Indemnified Parties, and against all related liabilities, damages, settlements, penalties, fines, costs or expenses (including, without limitation, settlement costs and reasonable attorneys’ fees) incurred by Design Quote Build LLC Indemnified Parties arising out of or relating to: (i) Customer’s breach of any term or condition of this Agreement, (ii) Customer’s, its Authorized Users, and/or Registered Client’s use of the Service or Solution, (iii) Customer’s, its Authorized Users, and/or Registered Client’s unauthorized use of the Service or Solution, or (iv) Customer’s, its Authorized Users, and/or Registered Client’s use, posting, uploading or transmission of Customer Data and/or Registered Client Data and the subsequent use of such data by Design Quote Build LLC in accordance with this Agreement and the Privacy Policy. Design Quote Build LLC will provide prompt notice to Customer of any indemnifiable claim against Design Quote Build LLC. Customer will undertake, at Customer’s own cost, the defense of any claim, suit, or proceeding with counsel reasonably acceptable to Design Quote Build LLC. Design Quote Build LLC reserves the right to participate in the defense of the claim, suit or proceeding, at Design Quote Build LLC’s expense, with counsel of Design Quote Build LLC’s choosing.
8.2 By Design Quote Build LLC. Design Quote Build LLC will indemnify, defend, and hold harmless Customer, its Affiliates, and their employees, officers, and directors (together the “Customer Indemnified Parties”) from and against all liabilities, damages, costs (including settlement costs and reasonable attorneys’ fees) arising out of any claim by a third party against the Customer Indemnified Parties to the extent the claim is based on an allegation that the Service or Solution infringes or misappropriates any copyright, trade secret, U.S. patent, or trademark right of the third party. In no event will Design Quote Build LLC have any obligations or liability under this Section arising from: (i) Customer’s, any Authorized User’s, or any Registered Client’s use of the Service or Solution other than as permitted under this Agreement; or (ii) use of the Service or Solution in a modified form or in combination with products, services, content, or data furnished to Customer by Design Quote Build LLC.
8.3 Potential Infringement. If the Solution becomes, or in Design Quote Build LLC’s reasonable judgment is likely to become, subject to a claim of infringement, then Design Quote Build LLC may in its sole discretion: (a) obtain the right, at Design Quote Build LLC expense, for Customer to continue using the Solution; (b) provide a non-infringing functionally equivalent replacement; or (c) modify the Solution so that it is no longer infringing. If Design Quote Build LLC, in its sole reasonable judgment, determines that none of the above options are commercially reasonable, then Design Quote Build LLC may suspend or terminate Customer’s use of the Solution, in which case Design Quote Build LLC’s sole liability (in addition to its obligations under Section 8.2) shall be to provide Customer with a prorated refund of any prepaid, unused fees applicable to the remaining portion of the Subscription Term. Sections 8.2 and 8.3 state Design Quote Build LLC’s sole liability and the Customer Indemnified Parties’ exclusive remedy for infringement claims.
8.4 Indemnification Process. The party seeking indemnification must provide prompt notice to the indemnifying party concerning the existence of an indemnifiable claim and must provide the indemnifying party with all information and assistance reasonably requested and otherwise cooperate fully with the indemnifying party in defending the claim. Failure to give prompt notice does not constitute a waiver of a party’s right to indemnification and shall affect the indemnifying party’s obligations under this Agreement only to the extent that the indemnifying party’s rights are materially prejudiced by such failure or delay. The indemnifying party shall have full control and authority over the defense of any claim. However, any settlement requiring the party seeking indemnification to admit liability or make any financial payment shall require such party’s prior written consent.
9.1 Limitation of Liability. EXCEPT FOR A PARTY’S INDEMNIFICATION OBLIGATIONS UNDER SECTION 8 (“INDEMNIFICATION”), IN NO EVENT SHALL EITHER PARTY’S OR ITS AFFILIATES’ AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT (WHETHER IN CONTRACT, TORT, NEGLIGENCE OR UNDER ANY OTHER THEORY OF LIABILITY) EXCEED THE GREATER OF (A) THE AGGREGATE FEES PAYABLE BY CUSTOMER FOR THE SERVICE DURING THE PREVIOUS SIX (6) MONTHS, OR (B) ONE HUNDRED AND 00/100 DOLLARS ($100.00). CUSTOMER’S SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE SOLUTION OR ANY OTHER GRIEVANCE SHALL BE TERMINATION (WITHOUT REFUND) AND DISCONTINUATION OF ACCESS TO, OR USE OF THE SOLUTION.
9.2 Exclusion of Consequential and Related Damages. IN NO EVENT SHALL DESIGN QUOTE BUILD LLC OR ITS AFFILIATES HAVE ANY LIABILITY TO CUSTOMER, ITS AUTHORIZED USERS, ITS REGISTERED CLIENTS OR ANY THIRD PARTY FOR ANY (A) LOST PROFITS, REVENUES, OR LOSS OF USE, OR LOSS OF DATA, OR INFORMATION (B) INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, (C) BODILY INJURY OR EMOTIONAL DISTRESS, OR (D) REPUTATIONAL HARM, HOWEVER CAUSED, WHETHER BASED ON A CLAIM OR ACTION OF CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY, OR OTHER TORT, BREACH OF ANY STATUTORY DUTY, INDEMNITY OR CONTRIBUTION, OR UNDER ANY OTHER THEORY OF LIABILITY AND WHETHER OR NOT DESIGN QUOTE BUILD LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THE FOREGOING DISCLAIMER SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
9.3 Allocation of Risk. The provision of this Section 10 allocates the risks under this Agreement between the parties, and the parties have relied on these limitations in determining whether to enter into this Agreement.
The Solution may be subject to export laws and regulations of the United States and other jurisdictions. Customer represents that neither it nor any of its Authorized Users are named on any U.S. government denied-party list. Customer shall not permit any Authorized User to access or use the Solution in a U.S.-embargoed country or region or in violation of any U.S. export law or regulation. Customer and its Authorized Users shall not use the Solution to export, re-export, transfer, or make available, whether directly or indirectly, any regulated item or information to anyone outside the U.S. in connection with this Agreement without first complying with all export control laws and regulations that may be imposed by the U.S. Government and any country or organization of nations within whose jurisdiction Customer operates or does business.
The U.S. Department of the Treasury, through the Office of Foreign Assets Control (“OFAC”), prohibits U.S. companies from engaging in all or certain commercial activities with certain sanctioned countries (each a “Sanctioned Country”) and certain individuals, organizations or entities, including without limitation, certain “Specially Designated Nationals” (“SDN”) listed by OFAC. If Customer is located in a Sanctioned Country or is listed as an SDN, Customer is prohibited from registering or signing up with, subscribing to, or using the Solution. If Design Quote Build LLC determines that the Solution is being used by prohibited persons, Design Quote Build LLC will terminate any impacted accounts. Design Quote Build LLC reserves the right to also provide notification of any such usage to the US DOT/OFAC.
The Solution is controlled and operated by Design Quote Build LLC from its offices in the United States of America. Except as explicitly set forth herein, Design Quote Build LLC makes no representations that the Solution is appropriate for use in other jurisdictions. Those who access or use the Solution from other jurisdictions do so at their own risk and are responsible for compliance with local laws.
12.1 Protection of Customer Data. Design Quote Build LLC shall implement and maintain industry standard administrative, organizational, and technical safeguards designed for the protection, confidentiality, and integrity of Customer Data. Those safeguards will include measures for preventing unauthorized access, use, modification, deletion, and disclosure of Customer Data by Design Quote Build LLC’s personnel. Customer bears sole responsibility for adequate security, protection, and backup of Customer Data when in Customer’s or its representatives’ or Affiliates’ possession or control. Customer acknowledges that it retains administrative control over to whom it grants access to Customer Data and Registered Client Data hosted in the Solution, and Design Quote Build LLC is not responsible for any unauthorized access or use of Customer Data and Registered Client Data by Customer or its Representatives.
12.2 Export of Customer Data. During the Subscription Term, and for a period of one (1) year following the expiration or termination of the Subscription Term, Design Quote Build LLC may make available to Customer the following means of export for its Customer Data: (i) a separately hosted account on a private server (subject to certain hosting fees, plus fees for any Support Services), or (ii) an excel-based export of all of the relevant Customer Data. One (1) year following the expiration or termination of the Subscription Term, Design Quote Build LLC will delete Customer Data submitted through the Service and it will no longer be available to Customer.
12.3 License to use Customer Data. Notwithstanding anything to the contrary herein, Customer grants Design Quote Build LLC and its authorized third party service providers a perpetual, worldwide, non-exclusive, irrevocable royalty-free license to use, combine, match with other data, manipulate, analyze, modify, host, copy, access, process, transmit, sell, license, sublicense and display Customer Data: (a) to maintain, provide, and improve the Solution and perform under this Agreement and the Privacy Policy; (b) to prevent or address technical or security issues and resolve support requests; (c) to investigate in good faith an allegation that an Authorized User or Registered Client is in violation of this Agreement; (d) to develop new products and services; (e) for any other purpose or use permitted by the Privacy Policy; or (f) at Customer’s direction or request or as permitted in writing by Customer; provided, that, in no event may any Customer Data be used to identify or attempt to identify any individual for an unlawful purpose. Design Quote Build LLC may also collect, process, and use data in any other way, including by disclosing, sharing, or otherwise making it available to third parties. Design Quote Build LLC may also collect information from the Solution related to or arising from your use of the Solution. Such information may include personally identifiable information.
12.4 Authorizations. Customer shall obtain all consents and authorizations required by law or by contract to transfer Customer Data (including Registered Client Data) to Design Quote Build LLC so that Design Quote Build LLC and its service providers may use, process, and transfer the Customer Data in accordance with this Agreement and the Privacy Policy.
12.5 Third-Party Rights. Customer is solely responsible for the accuracy, quality, legality, reliability, and appropriateness of all Customer Data. Customer shall promptly notify Design Quote Build LLC if it becomes aware of any unauthorized use of or access to Customer’s account or the Solution. If a Registered Client wishes to exercise his or her rights under applicable consumer privacy law (including, but not limited to, as applicable, the European Union’s General Data Protection Regulation (GDPR), United Kingdom’s Data Protection Act, Canada’s Personal Information and Electronic Documents Act (PIPEDA), or California Consumer Privacy Act of 2018), the Registered Client shall contact the Customer to request the Customer to remove that data from the Solution on the Registered Client’s behalf.
13.1 Third-Party Services. The Solution may use or provide access to one or more third-parties to process payments, process account or user registrations, or provide other services. The use of such third-party services are subject to the third-party’s terms of service. Any disputes arising regarding a third-party’s services must be resolved directly between Customer and the third-party. Design Quote Build LLC disclaims all warranties or representations regarding any third-party services. Design Quote Build LLC, in its sole discretion, and without notice to Customer, may subcontract any services to be performed by a third-party.
14.1 Governing Law; Venue. This Agreement and any disputes arising under it will be governed by the laws of the State of Minnesota without regard to its conflict of laws provisions. Subject to Section 19.2, each party consents to the personal jurisdiction and venue of the state or federal courts located in Minneapolis, Minnesota. The parties expressly agree that the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act shall not apply to this Agreement.
14.2 MANDATORY ARBITRATION AND PROHIBITION ON CLASS ACTIONS. . PLEASE READ THIS SECTION CAREFULLY, IT EXPLAINS THE TERMS UPON WHICH CUSTOMER IS WAIVING ITS RIGHT TO BRING CLAIMS ARISING UNDER THIS AGREEMENT IN A COURT OF LAW OR TO HAVE A JURY RESOLVE ANY DISPUTES HEREUNDER. Except if other applicable laws require otherwise, the parties hereto agree and understand that any dispute or claim related to Customer’s, its Authorized Users or Registered Client’s use of the Solution, any disputes regarding any alleged breach of the Agreement, to the extent such dispute cannot otherwise be resolved, as well as any other action to enforce the terms of this Agreement or for the breach of this Agreement, shall be referred to final and binding arbitration, and not in court.
The Federal Arbitration Act and federal arbitration law apply to this agreement.
Any arbitration proceeding will take place in the State of Minnesota, subject to the laws of the State of Minnesota and will otherwise be governed by the then-current commercial arbitration rules of the American Arbitration Association, and the parties hereto expressly waive their rights, if any, to have any such matters heard by a court or jury, or administrative agency whether federal or state. The parties in any arbitration to enforce this Agreement or remedy its breach will equally share the costs associated with such arbitration proceedings; provided, that, each party shall pay its own attorney’s fees. Within fourteen (14) days after the commencement of arbitration, each party shall select one person to act as arbitrator and the two selected shall select a third arbitrator within ten (10) days of their appointment. If the arbitrators selected by the parties are unable or fail to agree upon the third arbitrator, the third arbitrator shall be selected by the American Arbitration Association.
All parties agree that any dispute resolution proceedings (including any arbitrations and any court proceedings) will be conducted only on an individual basis and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. Class actions and class arbitrations are prohibited. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial.
14.3 Notice. Design Quote Build LLC may give notices to Customer related to the Solution through email, text, in-app notifications, or by posting them on the Design Quote Build LLC website or through the Solution and such electronic notices shall satisfy any legal requirement that such notices be made in writing. Notices to Design Quote Build LLC shall be sent to Design Quote Build LLC’s Legal department at support@DesignQuoteBuild.com with a copy sent first class, airmail, or overnight courier to Design Quote Build LLC, 5810 Peony Ct N, Plymouth, MN 55446, c/o: Legal Department.
14.4 Publicity. Design Quote Build LLC may include Customer’s name and logo in Design Quote Build LLC’s online customer list and in print and electronic marketing materials.
14.5 Relationship of the Parties. The parties are and shall be independent contractors with respect to all services provided under this Agreement. This Agreement does not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship between the parties. There are no third-party beneficiaries to this Agreement. Without limiting this section, a Customer’s Authorized Users and its Registered Clients are not third-party beneficiaries to Customer’s rights under this Agreement.
14.6 Force Majeure. Design Quote Build LLC shall not be liable to Customer for any delay or failure to perform any obligation under this Agreement if the delay or failure is due to events which are beyond the reasonable control of Design Quote Build LLC, including but not limited to natural disaster, civil disturbance, acts of terrorism or war, labor conditions, governmental actions, interruption or failure of the Internet or any utility service, failures in third-party hosting services, and denial of service attacks (each a “Force Majeure Event”). Design Quote Build LLC shall be relieved from its obligations (or part thereof) as long as the Force Majeure Event lasts and hinders the performance of said obligations (or part thereof). Design Quote Build LLC shall promptly notify Customer and make reasonable efforts to mitigate the effects of the Force Majeure Event.
14.7 Severability; No Waiver. In the event that any provision of this Agreement is found to be invalid or unenforceable pursuant to any judicial decree or decision, such provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and remain enforceable between the parties. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and a party’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.
14.8 Assignment. Neither this Agreement nor any of the rights and licenses granted under this Agreement may be transferred or assigned by either party without the other party’s express written consent (not to be unreasonably withheld or delayed); provided, however, that either party may assign this Agreement and all Order Forms under this Agreement upon written notice without the other party’s consent to an Affiliate or to its successor in interest in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets not involving a direct competitor of the non-assigning party. Any other attempt to transfer or assign this Agreement will be null and void. Subject to the foregoing, this Agreement shall bind and inure to the benefit of the parties, their respective successors, and permitted assigns.
14.9 Modifications. Design Quote Build LLC reserves the right to change or modify any of the terms and conditions contained in this Agreement or any policy governing the use of the Solution, at any time, by posting the new terms on the Solution or https://www.DesignQuoteBuild.com/legal/, as applicable. The most current version of this Agreement will be located on this webpage. Customer acknowledges and agrees that its access to or use of the Solution is governed by the then-current Agreement that is effective at the time of Customer’s access to or use of the Solution. If Design Quote Build LLC makes material changes to this Agreement, it will notify Customer by updating the “Updated” date indicated at the top of this page with the date that revisions to this Agreement were last made. Design Quote Build LLC may notify Customer of any such changes by email or other personal contact. Customer should revisit this Agreement on a regular basis as revised versions will be binding upon Customer. Any such modification will be effective upon Design Quote Build LLC’s posting of such new terms. Customer understands and agrees that its continued access to or use of the Solution after the effective date of modifications to this Agreement indicates Customer’s acceptance of the modifications.
14.10 Hyperlinks. A link from the Solution to a third party’s website does not mean that Design Quote Build LLC endorses or accepts any responsibility for the content, functioning, policies, or use of such website, and Customer enters any such website at its own risk. It is Customer’s responsibility to take precautions to ensure that whatever websites or other online materials that it selects for use are free of viruses and other items of a destructive nature. Additionally, Design Quote Build LLC suggests you review the linked site’s terms of service and privacy policy, and if Customer does not agree to be bound by the terms of that site, terminate its visit to that site. Design Quote Build LLC is not responsible for the privacy policies and practices of the sites operated by our business partners or other third parties. Design Quote Build LLC expressly disclaims any liability related to such sites. Design Quote Build LLC also prohibits unauthorized hypertext links to the Solution or the framing of any content available through the Solution. Design Quote Build LLC reserves the right to disable any unauthorized links or frames.
14.11 Entire Agreement. This Agreement, including all attachments, exhibits, addendums, and any Order Form(s) hereunder, constitutes the entire agreement between the parties concerning the subject matter hereof and supersedes and replaces any prior or contemporaneous representations, understandings and agreements, whether written or oral, with respect to its subject matter. The parties are not relying and have not relied on any representations or warranties whatsoever regarding the subject matter of this agreement, express or implied, except for the representations and warranties set forth in this Agreement. To the extent of any conflict or inconsistency between the provisions of the Agreement and any Order Form, the Agreement shall prevail. Notwithstanding any language to the contrary therein, no terms or conditions stated in a Customer purchase order, vendor onboarding process, web portal, or any other Customer order documentation shall be incorporated into or form any part of this Agreement, and all such terms or conditions shall be null and void.
14.12 Equitable Remedies. Notwithstanding anything to the contrary herein, Customer acknowledges and agrees that (a) a breach or threatened breach by Customer of any of its obligations under Sections 2.3, 6, and 7 of this Agreement would give rise to irreparable harm to Design Quote Build LLC for which monetary damages would not be an adequate remedy and (b) in the event of a breach or a threatened breach by Customer of any such obligations, Design Quote Build LLC shall, in addition to any and all other rights and remedies that may be available to Design Quote Build LLC at law, at equity, or otherwise in respect of such breach, be entitled to equitable relief, including a temporary restraining order, an injunction, specific performance, and any other relief that may be available from a court of competent jurisdiction, without any requirement to post a bond or other security, and without any requirement to prove actual damages or that monetary damages will not afford an adequate remedy.